How ACP Protects Its Consumers:
FCC guidelines safeguard those benefiting from the Affordable Connectivity Program by:
- Giving consumers the freedom to select the most suitable service plan, even if they’re already on it
- Guaranteeing broadband access to all, irrespective of their credit history
- Restricting providers from denying consumers with outstanding balances or past debts
- Prohibiting providers from pushing consumers into costlier or inferior plans to avail the ACP
- Confirming no early termination charges for consumers
- Minimizing unexpected high bills and other financial pitfalls
- Permitting ACP beneficiaries to change providers or broadband services
- Setting up a dedicated FCC channel for any ACP-related grievances
Internet Service Providers Participating in the Affordable Connectivity Program
Numerous internet providers are part of the Affordable Connectivity Program. Search for providers in your state or territory that offer this benefit.
