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Expanding Horizons With Texas Wireless Internet: What To Know

Written by: Dane Groves
Last updated: November 2, 2023

As the second-largest state in the U.S., both in terms of area and population, Texas is a melting pot of cultures, industries, and landscapes. In this vast expanse, the importance of staying connected cannot be overstated. The digital age has ushered in a new era of communication, and Texas is at the forefront of this revolution with its wireless internet services. From the bustling cities of Houston and Dallas to the serene countryside of the Hill Country, the internet binds Texans together, offering endless possibilities and opportunities. 

In this guide, we explore the Texas wireless internet landscape, its benefits, challenges, and the factors to consider when choosing a provider.

What Is Texas Wireless Internet?

Texas Wireless Internet is a service that provides high-speed connectivity to homes and businesses throughout Texas. It offers a range of plans tailored to suit the specific needs of its users. Whether you're telecommuting, gaming, or simply browsing the web, Texas Wireless Internet ensures a smooth and reliable online experience. The service is known for its dependable high-speed connectivity without the restrictions of data limits or hidden fees. 

Plans can start with speeds as low as 1 Mbps and can reach up to a whopping 1 Gbps. This means that whether you're a casual user or require high bandwidth for activities like streaming or online gaming, there's a plan that fits your needs. The service prides itself on keeping its users connected 24/7, 365 days a year, with a dedicated support team available for any inquiries or issues.

Benefits Of Choosing Texas Wireless Internet

  • Dependable High-Speed Connectivity: Texas Wireless Internet offers fast and reliable connections, ensuring that users can browse, stream, game, and work without interruptions.

  • Affordable And Transparent Plans: With a variety of plans to choose from, users can select the one that best suits their needs. Plus, there are no hidden fees or data limits to worry about.

  • 24/7 Support: The dedicated support team is always available to assist users with any issues or questions, ensuring a seamless online experience.

  • State-Of-The-Art Equipment: Texas Wireless Internet offers the latest in technology, including a WiFi 6-enabled router for rental. This ensures that users get the best possible connection and speed.

  • GVEC WiFi App: This app gives users complete control over their connection, from setting parental controls to monitoring usage statistics.

  • Optimized Mesh Networks: For larger homes where the internet signal might be weaker in certain areas, Texas Wireless Internet offers mesh networks to ensure strong connectivity in every room.

  • Unbeatable Uptime: With a focus on providing maximum uptime, users can trust that their connection will be stable and reliable at all times.

  • Mobile Phone Control: The service offers a mobile phone app that allows users to have complete control over their internet connection, from checking usage to setting parental controls.

Current Availability Of Wireless Networks In Texas

The Texas Broadband Development Office (BDO) has taken significant steps to ensure that the state's residents and businesses have access to reliable broadband services. They have developed a comprehensive address-level map that depicts broadband availability data for the entire state. This map serves as a tool to understand regional needs and will play a crucial role in establishing programs aimed at expanding broadband access.

Key Features Of The Texas Broadband Development Map

  • Address-Level Data: The map showcases addresses of various types, including homes, businesses, schools, government entities, and tribal areas. This granularity ensures that specific needs are addressed.

  • Eligibility For Financial Assistance: The map highlights areas eligible for financial assistance. Eligible areas are those where less than 80% of addresses have access to broadband services (with speeds of 25/3 Mbps) and have not received any current broadband-related funding from the federal government.

  • Interactive Features: Users can enter their addresses or business names to verify if they are represented as served or unserved. They can also view broadband availability statistics in selected areas.

  • Data Sources: The BDO collaborated with data company LightBox (LBX) to develop the map. LBX used its SmartFabric™ Broadband Serviceable Location (BSL) data and geographic information system (GIS) expertise for this purpose. The BDO and LBX also reached out to various entities and Internet Service Providers (ISPs) to gather availability data.

  • Updates: The map will undergo updates every six months, ensuring that the data remains current and relevant.

Challenges And Discrepancies

  • There might be instances where the map indicates a location as "unserved," even if it has reliable internet. This discrepancy can arise if the ISP did not submit their data during the BDO's data collection process.

  • The BDO encourages users to cross-reference its map with the FCC’s National Broadband Map, which provides specific ISPs and their advertised speeds at each location.

  • The map's initial version was based on advertised speed data submitted by ISPs. However, these advertised speeds might not always match the actual speeds experienced by users on the ground.

  • The BDO is continuously working on refining the map. They anticipate updating it twice a year, and during each update, local governments or ISPs can submit challenges to ensure accurate representation of broadband availability.

Future Developments

Recent legislative changes, such as the passage of Senate Bill 1238, have led to modifications in the Texas Broadband Development Program. The map will no longer depict area eligibility but will focus on broadband serviceable location (address) eligibility. This shift will allow the program to target all unserved and underserved locations throughout Texas.

Different Types Of Wireless Networks In Texas

Wireless networks have become an integral part of modern communication, especially in a vast state like Texas where connectivity is crucial for businesses, educational institutions, and residents. The state has seen a surge in the adoption of various wireless technologies to cater to different needs. Here are some of the prominent types of wireless networks available in Texas:

  • Commercial Grade WiFi: This is the most common type of wireless network that provides internet access to devices using radio waves. It's ideal for businesses, homes, and public places like cafes and libraries. NCS, for instance, installs and supports high-performing WiFi equipment from leading manufacturers, ensuring a seamless and secure connection.

  • Point-To-Point Wireless Bridge: This technology in Wi-Fi networking is used to wirelessly connect two or more locations (access points) across the network. It's typically used for connecting buildings, parking garage video surveillance, or circumventing geographical barriers.

  • Emergency Responder Radio System: This is a type of Distributed Antenna System (DAS) specifically designed for public safety or first responders. It has become a mandatory in-building requirement in many municipalities across Texas. The system retransmits signals from within a building to outside areas where signals are stronger, ensuring seamless communication during emergencies.

  • In-Building Distributed Antenna Systems (DAS): DAS has become a vital part of both carrier cellular networks and enterprise infrastructure. It ensures that mobile coverage is available throughout a building, especially in areas where the signal might be weak. This system is beneficial for first responders and other professionals who require consistent mobile coverage inside large structures.

  • Cellular DAS: This system can be installed both at the signal source and the distribution point to provide the best possible cellular signal. It's especially useful in buildings where cellular reception might be poor due to structural or geographical barriers.

Factors To Consider When Choosing A Provider For Your Home Or Business In Texas

When choosing an internet service provider (ISP) in Texas, several factors come into play to ensure you get the best value and service. Here are some crucial factors to consider:

  • Availability: This is often the primary deciding factor, especially in rural areas of Texas. Some regions might only have a few available ISPs, limiting choices. It's essential to check if the desired ISP services your area and what type of connections they offer.

  • Speed: The speed of the internet connection is vital for smooth operations, especially for businesses. Ensure that the ISP provides sufficient speed to cater to your needs, even during peak usage times. The bandwidth, which indicates the volume of information the connection can handle per unit of time, is a crucial number to look at when comparing plans.

  • Cost: The price of the internet service should strike a balance with the speed and reliability it offers. While some businesses might not be concerned about the cost as long as they get high-speed and dependable service, for others, especially small businesses or homeowners, the price can be a deciding factor.

  • Type Of Connection: Different types of internet connections offer varied experiences. For instance, satellite internet might seem slow due to the long distance the signal has to travel, even if it offers decent download speeds. On the other hand, fiber connections offer low latency and high speeds, providing a seamless internet experience.

  • Reliability: Especially crucial for businesses, a reliable internet connection ensures that operations run smoothly without interruptions. Consider ISPs that offer Service Level Agreements (SLAs), which are contracts that specify the expected reliability of the connection.

  • Customer Service: No matter how reliable an ISP is, issues can arise. When they do, it's essential to have an ISP that offers prompt and efficient customer service. This includes quick response times, effective problem resolution, and, if necessary, timely hardware replacements.

  • Service Level Agreements (SLAs): For businesses that cannot afford any downtime, it's wise to opt for ISPs that offer SLAs. These agreements specify the expected uptime and reliability of the connection, giving businesses a clear idea of what to expect.

  • Latency: Latency refers to the delay before data transfer begins following an instruction. Lower latency ensures faster load times and a smoother internet experience, especially crucial for activities like online gaming or video conferencing.

Speed And Reliability Of Texas Wireless Internet

The digital revolution has transformed the way Texans live, work, and play. With this transformation comes the need for faster and more reliable internet connections. Before diving into the specifics, let's set the stage by understanding the importance of speed and reliability in the context of Texas's wireless internet landscape.

Average Download And Upload Speeds For Different Providers In Texas

Texas boasts impressive internet speeds, especially with the advent of fiber-optic connections. According to data from Speedtest, Texas has a median mobile download speed of 89.71 Mbps and a median fixed broadband download speed of 224.99 Mbps. These figures are based on millions of consumer-initiated tests taken daily. However, it's essential to note that these speeds can vary based on the provider and the specific plan chosen.

Connection Reliability And Uptime Performance For Different Providers In Texas

Reliability is a crucial factor for both businesses and homes. Downtime can be costly for companies, and at home, it can disrupt daily activities, especially in today's digital age where many tasks are online-based. One of the providers, Towerstream, offers a 99.99% uptime guarantee, ensuring that internet-based home security systems, cameras, and other essential devices are always connected. This level of reliability is vital for businesses that rely on the internet for their operations and for homes with smart devices.


LOGIX Fiber Networks, another prominent provider in Texas, emphasizes its fast and reliable internet access, which is a result of its dedicated fiber network. They offer symmetrical, scalable speeds up to 10 Gbps and have multiple fiber rings in major Texas markets. Their state-of-the-art core backbone and diverse Tier-1 internet peering points further enhance their service reliability.

Factors Affecting Speed And Reliability For Different Providers In Texas

Several factors can influence the speed and reliability of an internet connection:

  • Distance From Infrastructure: The further you are from your provider's infrastructure, the slower and less reliable your connection might be.

  • Quality Of Network Equipment: High-quality routers, modems, and other equipment can significantly improve internet speed and reliability.

  • Provider's Technology: The technology used by the provider, such as fiber-optic vs. DSL, can affect speed and reliability.

  • Network Traffic: High traffic on a network, especially during peak hours, can slow down internet speeds.

  • External Interferences: Physical obstructions like tall buildings or thick walls, and electronic interferences from other devices can affect wireless internet signals.

Customer Service Options For Wireless Internet Services in Texas

When it comes to selecting an internet service provider, the quality of customer service is a crucial factor to consider. After all, even the fastest internet speeds can be overshadowed by poor customer support, unresolved technical issues, or billing disputes. Texas, being a vast state with a diverse population, has a range of wireless internet providers, each offering varying levels of customer service. Let's delve into the customer service options available for wireless internet services in the Lone Star State.

AT&T Fiber

AT&T Fiber stands out as one of the top internet service providers in Texas, not just for its high-speed plans but also for its customer satisfaction. The company offers a range of customer service options, including online chat, phone support, and in-person service at their local stores. Their website also provides a comprehensive FAQ section and troubleshooting guides to assist customers with common issues.


Spectrum, another major player in the Texas internet market, offers cable internet services across various parts of the state. They provide a dedicated customer service line, online chat support, and a detailed online help center. Additionally, Spectrum customers can visit local Spectrum stores for in-person assistance.


Astound, known for its competitive pricing and high-speed plans, ensures that its customers have access to prompt and efficient customer service. They offer phone support, online chat, and a detailed FAQ section on their website. Astound's commitment to customer satisfaction is evident in their no-contract policy, ensuring that users are not bound by long-term commitments.

Verizon 5G Home Internet

Verizon's 5G home internet service brings a wireless alternative to traditional wired services. Their customer service options include phone support, online chat, and a comprehensive online support portal with guides and troubleshooting tips. Additionally, Verizon offers discounts to qualifying mobile customers, enhancing the overall value proposition.

T-Mobile Home Internet

T-Mobile, known for its expansive mobile network, also offers home internet services, especially beneficial for rural areas in Texas. Their customer service includes phone support, online chat, and a detailed support section on their website. T-Mobile's commitment to transparency is evident in their no-contract, no additional fees policy.

Challenges Faced By Consumers Without Access To Internet Services

While the internet has become necessary for many aspects of daily life, not everyone has equal access to this digital realm. While urban areas often enjoy high-speed connections, rural regions, and certain communities can find themselves on the wrong side of the digital divide. Let's explore the challenges faced by consumers without consistent access to internet services.

  • Limited Access To Information: The internet is a vast repository of information, from news and research to tutorials and forums. Without access, individuals are cut off from this wealth of knowledge, which can hinder personal and professional growth.

  • Educational Disadvantages: Online learning platforms, digital libraries, and educational resources are increasingly becoming the norm. Students without reliable internet access can fall behind in their studies, missing out on opportunities and resources that others take for granted.

  • Economic Impacts: Many job applications, banking services, and business operations have moved online. Lack of internet access can limit employment opportunities and financial growth. Moreover, online shopping often offers more variety and better deals, which those without internet might miss out on.

  • Social Isolation: In today's digital age, social interactions often occur online, be it through social media, video calls, or online gaming. Without internet access, individuals can feel isolated, missing out on social interactions and community events that happen online.

  • Healthcare Limitations: Telehealth and online medical consultations have become increasingly popular, especially during the pandemic. Those without internet access might miss out on these services, leading to potential delays in diagnosis or treatment.

  • Inability To Access Government Services: Many government services, from tax filing to license renewals, have moved online for convenience. Without internet access, individuals might face challenges accessing these essential services.

  • Reduced Entertainment Options: Streaming services, online gaming, and digital content platforms offer a plethora of entertainment options. Those without internet are limited to traditional forms of entertainment, which might not offer the same variety or convenience.

  • Challenges In Daily Tasks: Simple tasks like checking the weather, finding a recipe, or getting directions have become internet-dependent for many. Without access, these daily tasks can become more challenging and time-consuming.

In a recent Capterra survey, 66% of U.S. respondents reported challenges associated with a weak internet connection or signal in the past six months. These challenges included slow load times, “lags” in video calls, and unresponsive webpages. The impact of the digital divide is profound, especially as more people work, learn, and shop from home. This trend is expected to continue even post-pandemic, emphasizing the need to bridge this divide and ensure equal access for all.

Choosing The Right ISP 

Choosing the right ISP for your home or business in Texas is a decision that requires careful consideration of various factors. The diverse landscape of Texas demands a variety of wireless solutions. Whether it's for commercial use, emergency response, or bridging geographical gaps, the state has embraced the power of wireless technology to stay connected and drive progress. By weighing the pros and cons and understanding your specific needs, you can select an ISP that offers the best value and service.

Find out how to get free Internet from government programs for low-income households by checking out our detailed guide. Visit Gov Relations and browse through the available resources to learn more.

Dane Groves
Dane Groves is the senior writer of Gov Relations. He graduated with a bachelor’s degree in English from National University. During Dane’s whole five years with the company, he has helped train and guide new writers. Dane works closely with Dulcie to ensure that new writers are able to produce content that is of high quality and engaging, relevant, and informative to readers.
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